Mats Joseph FernandesJun 17, 20204 minKAIZEN: PDCARThe Scenario Imagine that one day you log in to your organization’s website and find that the customer satisfaction score has dipped by a...
Mats Joseph FernandesJun 17, 20203 minIntroduction to Six SigmaLet’s start by asking Why Six Sigma? Currently the world is facing a pandemic COVID-19 and every country has turned it’s ‘Fire-fighting’...